Hotel / Resort Manager for one of the top luxury oceanfront resorts in East Africa
(European / East African experience preferred. Onsite position)
An exceptional opportunity for an ambitious hospitality professional to join one of East Africa’s most sought-after oceanfront destinations. This stunning luxury resort is part of a prestigious global hospitality group with an outstanding portfolio of luxury properties worldwide.
Reporting directly to the General Manager, the Hotel Manager will serve as the resort’s second-in-command, providing strong operational leadership and ensuring the highest standards of guest experience, service excellence, and operational performance.
Key Responsibilities
- Oversee the resort’s day-to-day operations, ensuring seamless execution across all departments.
- Drive exceptional guest satisfaction and uphold the highest standards of luxury hospitality.
- Lead, motivate, and develop operational teams, fostering a culture of accountability, service excellence, and continuous improvement.
- Maintain a visible, hands-on presence on the floor, leading by example and responding effectively to the demands of a fast-paced resort environment.
- Support the General Manager in achieving financial targets, operational efficiency, and strategic objectives.
- Champion innovation, operational excellence, and the effective use of technology to enhance performance.
- Act as a key leadership partner to the General Manager, with the potential to progress to a General Manager position in the future.
Candidate Profile
- Currently working as a Hotel Manager or Deputy General Manager within a luxury hotel or resort environment.
- Mandatory experience in luxury hospitality, with European-trained candidates preferred.
- Proven operational leadership experience in Africa, ideally within East Africa.
- A dynamic, energetic, and hands-on leader with a strong presence on the floor and an instinctive understanding of luxury service.
- Technically savvy, adaptable, and comfortable operating in a demanding, fast-paced environment.
- Commercially astute, highly organized, and capable of balancing strategic thinking with operational execution.
- A high-potential hospitality leader with the ambition and capability to progress to a General Manager role.
The Offer
A competitive expatriate package, including relocation assistance, salary, and additional benefits, is offered for this full-time, on-site leadership position.
Chief Marketing & Commercial Officer (CMCO) – for a diverse portfolio of real estate and hospitality – based in Latin America
Our client is a leading Costa Rican destination business with a diverse portfolio spanning hospitality, dining, residential communities, development, entertainment, sport and leisure.
The company is seeking an entrepreneurial Chief Marketing & Commercial Officer (CMCO) to create a unified commercial vision across the portfolio and build the capabilities required to deliver it.
Reporting to the CEO, the CMCO will lead the development of a high-performing, centralized function spanning brand, customer engagement, digital, revenue generation and business development.
The role will focus on creating greater value from the connections between the company’s businesses—for example, turning visitors into repeat customers, residents, buyers, advocates and participants across multiple parts of the portfolio.
Key Responsibilities
- Define and strengthen the overall brand architecture, market proposition, and customer strategy.
- Build an integrated customer ecosystem encompassing data, CRM, loyalty, digital engagement and direct channels.
- Lead digital acquisition, communications, content, and customer conversion.
- Develop and execute marketing strategies for residential sales and new projects, including international demand generation.
- Identify and commercialize opportunities across events, sport, entertainment, and leisure.
- Create cross-business initiatives that increase customer lifetime value, visitation, referrals and revenue.
- Build, lead and develop a centralized marketing and commercial team, establishing the processes, capabilities and performance culture required for scale.
- Partner closely with the CEO and senior leadership team on growth strategy, investment priorities and commercial performance.
Ideal Candidate
The successful candidate will be a commercially driven, imaginative and data-informed leader who combines sophisticated marketing expertise with a strong instinct for growth and customer value.
They will be comfortable operating in a complex, consumer-facing environment and capable of turning a diverse collection of businesses into a coherent, high-value customer proposition.
Experience in international hospitality, resorts, lifestyle, mixed-use communities, branded residential projects, destination businesses or other consumer-led sectors would be highly relevant.
Entrepreneurial energy, commercial judgement, and a demonstrable track record of creating growth are essential.
Excellent communication and presentation skills, with the credibility to represent the organization with owners, investors, partners and other senior stakeholders.
Experience in international hospitality, resorts, lifestyle, mixed-use communities, branded residential projects, destination businesses or other consumer-led sectors would be highly relevant.
Financial Controller for a luxury resort/suite hotel in Turks & Caicos
This is an outstanding opportunity to join a well-established hospitality and real estate group in the Caribbean and assume a highly visible financial leadership role within a premier resort environment. Our client is a highly respected hospitality and real estate group with a distinguished portfolio of luxury properties in the Caribbean. They are seeking an accomplished Financial Controller to join the team of one of their premier resort/suites in Turks & Caicos.
This is a senior leadership opportunity for a proven hospitality finance professional with extensive Caribbean experience in comparable luxury resort environments. The property includes guest rooms and suites as well as sophisticated strata/condominium and rental-owner interests, requiring a Controller with strong technical expertise and a thorough understanding of owner accounting.
Reporting to the General Manager and Group CFO, the Financial Controller will have overall responsibility for the financial integrity and performance of the property, including financial reporting, controls, budgeting and forecasting, hotel accounting, owner/strata accounting, and finance team leadership.
The successful candidate will serve as a trusted team member to the General Manager, executive team, ownership, and boards/strata councils, providing accurate financial insight and analysis to support operational and strategic decision-making. You will be equally comfortable leading a finance team, analyzing resort performance, engaging with ownership, and getting into the detail when required. Caribbean experience is essential, as is a demonstrated understanding of the operational and financial complexities of luxury island resorts.
Key Responsibilities
- Lead the resort’s finance and accounting function and ensure the highest standards of financial control, reporting, and compliance.
- Oversee monthly and annual financial reporting, budgeting, forecasting, cash management, and P&L analysis in accordance with USALI.
- Provide financial leadership across all hotel accounting functions, including A/P, A/R, General Ledger, credit and collections, income audit, inventory, payroll, costing, and financial reporting.
- Oversee strata, condominium-hotel, and rental-owner accounting, including owner statements, rental revenues, expenses, distributions, and related reporting.
- Partner with the General Manager and executive leadership on financial performance, cost management, forecasting, and business strategy.
- Prepare and present financial information to ownership, boards, investors, and strata councils.
- Lead, mentor, and develop a high-performing finance team.
- Drive continuous improvement in financial processes, controls, systems, and reporting.
- Ensure effective use and integrity of key systems, including Opera PMS, Sage, ADP, and advanced Excel-based reporting and analysis.
The successful candidate will have:
- Extensive senior-level finance experience in luxury Caribbean or island resorts.
- Proven experience in a comparable resort with rooms and suites, ideally with condominium, strata, residential, or rental-owner components.
- Direct experience with strata, condominium-hotel, or rental-owner accounting.
- Strong working knowledge of USALI and hotel financial operations.
- A demonstrated record of leading and developing finance teams.
- Experience presenting financial results and analysis to owners, boards, investors, or strata councils.
- Advanced Microsoft Excel skills and experience with Opera PMS, Sage, and ADP.
- Excellent analytical, communication, organizational, and leadership capabilities.
- The professionalism, discretion, and commercial judgment required to work effectively with high-net-worth owners and sophisticated stakeholders.
- A bachelor’s degree in accounting, Finance, or a related discipline.
- A professional accounting designation such as CPA, CA, ACCA, or CMA.
Compensation: A competitive expat package will be offered, commensurate with the successful candidate’s experience, qualifications, and overall strengths.
Senior Director of Finance, Global Residential Business Leader
Our client, a top international luxury hospitality group requires a Senior Director of Finance Global Residential Business Leader.This position is a highly specialized role supporting the company’s growing global residential portfolio. The role will partner closely with their global residential leadership team and requires a unique blend of Financial, HOA, Real Estate, and Development experience.
The Global Residential Team focuses on driving the commercial, financial, and operational performance of the company’s growing branded residential portfolio. They contribute to the successful planning, launch and ongoing management of residential projects across global markets, ensuring profitability, owner confidence, and alignment with the company’s luxury standards. The team collaborates closely with Corporate Finance, Development, Feasibility, Operations, and property level leadership, as well as external owners and developers. As part of the Residential Operations Team, this role will be responsible for leading the financial operations and long-term financial stewardship of the company’s luxury residential environment, ensuring strong financial performance, operational discipline, compliance, and owner confidence across the residential community.
Key Responsibilities:
- Strategic Financial Planning
- Budgeting & Forecasting
- Financial Reporting
- Business partnership
- Residential Operations
- HOA Leadership (Residential & HOA partnership)
- Corporate Finance
- Owner Relations
- Operational departments supporting financial sustainability
- Service excellence
- Long-term asset value
For additional information on the skill set and competencies required please contact me.
The position is based in United States. US Residents or citizens preferred. Canadians may be considered.
COMPENSATION : Excellent salary based on experience plus bonus and relocation and all other company benefits
General Manager for French Polynesia
“Please apply only if you have EU Passport”. Fluency in French language is mandatory!
Our client, a global luxury brand seeks a General Manager for their 5 star luxury Resort in French Polynesia having several restaurants, bars, banquet facilities, etc.
You should have resort experience, i.e. Mauritius, Maldives, Bermuda and Seychelles, etc. along with some experience in Food & Beverage is highly preferred.
You must have worked with a recognized upscale luxury brand or an independent Leading Hotels of the World standard property.
This important role is a “hands on” position and you will be required to manage and oversee the resort.
This individual must have a keen eye for details and is extremely “guest” oriented.
Strong communication and leadership skills are important for this role.
Salary: up to USD 200K (with bonus 30% and service charge included), accommodation and car provided.
Hotel Sr. Director Commercial Development, Acquisitions, Leases and Management Agreements Expert – Southeast Asia
A major global hospitality group specializing in economy to luxury real estate and Hotels is seeking a Senior Director Commercial Development to lead the group’s expansion across Southeast Asia.
The role will be responsible for identifying, evaluating, and securing new development and investment opportunities across key markets within the region, building relationships with property owners, developers, investors, financial institutions, and strategic partners, and driving opportunities from initial origination through to transaction and opening.
This is not a Sales & Marketing (S&M) function. The roles core mandate is to identify and secure new opportunities, negotiate and execute agreements with owners and partners, and build a strong, sustainable pipeline of properties. This person will be responsible for expanding and strengthening the portfolio by establishing strategic relationships, converting opportunities into signed deals, and driving long-term portfolio growth.
Key Requirements:
- Extensive experience in hospitality development, real estate, investment, private equity, corporate development, or related sectors.
- Strong understanding of the hospitality and real estate markets across Mainland Southeast Asia.
- Proven track record in business development, acquisitions, investments, development projects, or transactions.
- Established network of owners, developers, investors, and other relevant stakeholders in the region.
- Strong commercial, financial, negotiation, and deal-structuring capabilities.
- Entrepreneurial, strategic, and highly relationship-driven, with the ability to operate independently and across multiple markets.
- Fluency in English required; additional regional languages are an advantage.
- Demonstrates strong commercial and strategic thinking, with the ability to connect individual opportunities to broader business objectives and structure high-value partnerships accordingly.
- Experience spanning economy through upper-upscale hospitality segments would be particularly relevant to the role.
- Bachelor’s degree in business or an MBA is preferred.
- Must have the flexibility to travel within the region.
Executive Vice President of Operations, Hotels
This is an amazing career opportunity to make your name and mark within a growing international hospitality company in Canada!
Our client, a well-established and successful multi-branded hotel organization specializing in preserving, maintaining, and flourishing the unique legacy of each of its many properties, is seeking a top Executive Vice President of Operations, Hotels, for this progressive and expanding organization in Canada.
It is mandatory for the Executive Vice President of Operations, Hotels to have a proven background with 10+ years’ experience in a senior vice president management role with major opening and expansion experience. You will possess an outstanding background overseeing major multi-unit resort/hotel operations leading a large team of highly experienced general managers and vice presidents in this corporate head office role.
The role’s responsibilities includes overlooking all operations of the hotel brands in ensuring compliance with brand standards to achieve full guest satisfaction. Hence, the individual must have current senior management experience in a large hospitality group, in a multifunctional hotel environment across Canada.
As the Executive Vice President of Operations, Hotels will be responsible for the operational aspects of all the current hotel assets under the company’s control, you are also required to work closely with the company’s directors together as a team and work towards a common business goal. At the same time, ensuring that all properties are maintained and operated to optimum business growth, profits, and investment gains.
Important requirements for this role also include (but are not limited to):
- Must have extensive knowledge of hotel operations in large international hotel brands.
- Should be familiar with the hotel management systems geared to the different areas of major branded hotel operations.
- Possess outstanding leadership and wide experience in hotel management.
- A strong approach to the analysis and achievement of financial results.
- Excellent communication skills and the ability to integrate groups.
- A degree or higher in hospitality management is strongly desired.
- Maintain a thorough and up-to-date knowledge of all factors affecting markets associated with the portfolio, including political, economic, social, technological, environmental, and legal aspects.
- Keep abreast of industry trends and disseminate relevant industry information to the team.
- Understand brand requirements and initiatives and their impact on the company assets and will recommend and coordinate brand changes as warranted.
- Conduct operational reviews to identify value enhancement opportunities and monitor all financial performance and forecasts.
- Should have solid management experience in dealing with branded hotels or other related experience.
For this critical and key senior management role, you must be willing and agreeable to travel extensively (40%) throughout the year in this senior role.
Given the importance of this senior leadership Executive Vice President of Operations, Hotels position, the compensation will be outstanding with a full comprehensive package including expenses, automobile allowance, benefits, and outstanding bonuses.
A global luxury brand seeks a Food & Beverage Director for their 5* luxury resort in French Polynesia
A global luxury brand seeks a Food & Beverage Director for their 5* luxury resort in French Polynesia, with several restaurants, bars, banquet facilities. If you are looking forward to joining a progressive large international hospitality group, then this is the opportunity for you!
You should have minimum 5 years of resort experience, along with diversified F&B background both in restaurant and banquet operations. You must have worked with a recognized luxury brand or an independent Leading Hotels of the World standard property.
This is a hands-on position, and you will be required to manage and oversee the entire F&B division of this stunning resort. Hence, you must possess strong team leadership and training skills
This individual must have a keen eye for food and beverage details and is extremely & guest oriented.
Fluency in French and English and strong communication and leadership skills are essential for this role.
Generous Salary plus Service Charge, Accommodation, Annual Bonus, Annual Airfare plus full executive Benefits. Single status preferred.
Vice President Hospitality Maintenance , Administration Operations and Policy Leader – Pacific & Rocky Mountain, Western United States
This is a strategic leadership role responsible for advancing maintenance excellence, asset reliability, and operational consistency across the Mountain Division of a premier luxury resort company operating a portfolio of dozens of high-end resorts, including destination golf and ski resorts.
Reporting to the Vice President, this leader will establish and drive the maintenance strategy, governance framework, technical standards, and operating practices that support safe, reliable, and efficient resort operations. The position will provide enterprise-level leadership across critical asset categories, including ski lifts and conveyance systems, mountain and ground-support fleets, snowmaking infrastructure, and resort buildings and facilities.
Operating across the diverse landscapes of the USA West Coast—from alpine mountains and high plains to arid deserts, expansive sand dunes, and deep canyon environments—the Vice President will develop scalable maintenance programs that address varying environmental conditions, seasonal demands, regulatory requirements, and the distinct operational needs of each resort.
As the Boss of maintenance strategy and standards, this individual will build and lead a high-performing Center of Excellence that strengthens asset performance, optimizes lifecycle costs, improves maintenance execution, and embeds a culture of safety, accountability, continuous improvement, and environmental stewardship throughout the division.
Mandatory elements required for this role:
- VP level Executive: This leader establishes the maintenance operating model, governance, standards, systems, and performance expectations—not simply oversight of day-to-day repairs.
- Specialized in golf and ski asset expertise: Grounds keeping, Lift reliability, snowmaking readiness, fleet availability, and facilities performance are core business priorities that directly affect safety, operating continuity, and guest experience.
- Influence through a COE model: The role must build organizational capability, gain alignment across resort leadership teams, and drive adoption of consistent standards without losing sight of each resort’s unique operating environment.
- This is an opportunity to shape the future of maintenance across a distinctive portfolio of luxury resorts. The VP of Maintenance – COE will establish the systems, standards, talent, and operating disciplines that enable individual resorts to perform at their best while benefiting from the scale, expertise, and consistency of an enterprise-wide maintenance organization.
- The ideal candidate combines strategic vision with practical operating knowledge, strong financial judgment with a commitment to reliability, and the leadership presence to influence change across a complex, geographically diverse organization. Through disciplined execution and collaborative leadership, this individual will help ensure that the infrastructure and equipment behind exceptional resort experiences remain safe, reliable, efficient, and ready for every season.
Success in this role will be reflected in measurable improvements in:
- Golf and grounds keeping, lift, fleet, snowmaking, and building asset reliability and availability.
- Maintenance-related safety performance and regulatory compliance.
- Preventive maintenance completion, work order quality, planning effectiveness, and schedule attainment.
- Reduction in repeat failures, unplanned downtime, and avoidable emergency maintenance.
- Maintenance cost efficiency, asset lifecycle performance, and capital investment effectiveness.
- CMMS/EAM data quality, system adoption, and consistency of performance reporting.
- Standardization and sustained implementation of enterprise maintenance practices.
- Vendor and contractor performance against safety, quality, cost, and delivery expectations.
- Leadership capability, employee development, and cross-resort collaboration.
- Environmental performance and responsible management of maintenance resources.
Preferred Qualifications
- Experience supporting multiple ski resorts or mountain destinations with seasonal operating requirements.
- Familiarity with ski lift maintenance, inspections, reliability programs, and applicable industry standards.
- Experience overseeing snowmaking systems, mountain fleets, heavy equipment, and complex building infrastructure.
- Experience establishing or leading a maintenance Center of Excellence, shared-services function, or enterprise asset management program.
- Relevant technical education, engineering qualifications, or professional certifications in maintenance, reliability, asset management, or project management.
- Experience managing maintenance operations across geographically dispersed locations with varied climates, terrain, and infrastructure requirements.